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Refund Policy
Refunds are at the sole discretion of First Steps Feeding, LLC. The invoiced amount paid by the client is generally considered non-refundable.
Cancellation & Rescheduling Policy
First Steps Feeding, LLC is committed to providing exceptional service to our clients and their families. We aim to provide education and support in ways that best meet your needs and schedules. However, missed appointments and cancellations do impact our ability to provide quality services.
If you need to cancel or reschedule your appointment, please call or email us at least 24 hours in advance. Cancellations or missed appointments with less than 24 hours’ notice for services may result in a charge of 50% of the service fee.
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